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Privacy Policy

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Privacy Policy

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We are not a state agency or law firm.

Privacy Policy

Updated 08/14/2024

This privacy notice for Medicaid Support (“we,” “us,” or “our”), describes how and why we might collect, store use and/or share (“process”) ​your information when you use our services (“Services”), such as when you:

-Visit our website at https://www.medicaid.support, or any website of ours that links to this privacy notice.

-Engage with us in other related ways, including sales, marketing, or events.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, ​please do not use our Services. If you still have any questions or concerns, please contact us at hello@medicaid.support.

SUMMARY:

WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION.

1. What information do we collect?
   

Personal information you disclose to us.

We collect personal information that you voluntarily provide to use when you express interest in obtaining information about us or our ​products or Services, or when you contact us.

The Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and ​the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
  
• Phone numbers
  
• Email addresses
  
• Mailing addresses
  
• contact preferences
  
• billing addresses
  

Sensitive Information. When necessary, weigh your consent or as otherwise permitted by applicable law, we process the following ​categories of sensitive information:

• Health data
  
• financial data
  
• information revealing race or ethnic origin
  
• information revealing religious or philosophical beliefs
  
• student data
  
• social security numbers or other government identifiers
  

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument ​numbers, and the security code associated with your payment instrument. All payment data is handled and stored by Lawpay and/or Stripe. ​You may find their privacy notice link(s) here: https://www.lawpay.com/terms/privacy and https://stripe.com/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us any changes to such personal ​information.

2. How do we process your information?

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

• to facilitate account creation and authentication and otherwise managed user accounts. We may process your information so you can ​create and log into your account as well as keep your account in working order.
  
• to deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential ​issues you might have with the requested service.
  
• To send administrative information to you. We may process your information to send you details about our products and services ​changes to our terms and policies and other similar information.
  

3. When and with whom do we share your personal information?

We do not share your personal information in any situation.

We do not sell your personal information in any situation.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding ​twelve (12) month. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

4. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purpose set out in this privacy notice unless a longer ​retention period is required or permitted by law, such as tax accounting or other legal requirements. No purpose in this notice will require us ​keeping your personal information for longer than the period of time which users have an account with us.

When we have no ongoing legitimate business need to process your personal information we will either delete or anonymize such ​information or if it is not possible for example because your personal information has been stored in backup archives then we will securely ​store your personal information and isolated from any further processing until deletion as possible.

5. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any ​personal information we process. However, despite our safeguard and efforts to secure your information, no electronic transmission over ​the Internet or information stores technology can be guaranteed to be 100% secure so we cannot promise or guarantee that hackers cyber ​criminals or other unauthorized parties will not be able to defeat our security and improperly collect accesss, steal, or modify your ​information, although we will do our best to protect your personal information transmission of personal information to and from our services ​is at your own risk. You should only access services within a secure environment.

6. Do we collect information from minors?

We do not knowingly collect solicit data from or market to children under 18 years of age nor do we normally sell such personal information. ​By using the services you represent that you were at least 18 or that you are the parent or guardian of such a minor and consent to such ​minor dependence use of services. If we learn that personal information from users, less than 18 years of age has been collected, we will ​deactivate the account and take reasonable measures to promptly delete such data from our records if you become aware that any data we ​have may be collected from children under age 18 please contact us at hello@medicaid.support.

7. What are your privacy rights?

Withdrawing your consent: if we are relying on your consent to process your personal information which may be expressed and or implied ​consent, depending on the applicable law. You have the right to withdraw your consent at any time you can withdraw your consent at any ​time by contacting us using the contact details provided in the section. How can you contact us about this notice? below.

however, please note that this will not affect the lawfulness of the processing before it’s withdrawal nor when applicable law allows will it ​affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account information.

If you would like it any time to renew or change the information in your account or terminate your account, you can:

• log into your account settings and update your user account.
  
• Contact us using the contact information provided.
  

Upon your request to terminate your account, we will deactivate or delete your account and information from our active data basis. ​However, we may retain some of your information in our files to prevent fraud, troubleshoot, problems, assist with any investigations, ​enforced, our legal terms and or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at hello@medicaid.support.

8. Controls for Do-Not-Track features

most web browsers and some mobile operating systems and mobile applications include a do not track (“DNT”) feature or setting that you ​can activate to signal your privacy preferences not to have data about your online browsing activities, monitored and collected. At this ​stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. as such, we do not currently ​respond to DNT browser, signals, or any other mechanism that automatically communicates your choice, not to be tracked online. If a ​standard for online tracking is adopted that we must follow in the future, we will inform you about that practice and a revised version of this ​privacy notice.

California law requires us to let you know how we respond to Web browsers DNT signals. Because they’re currently is not an industry or legal ​standard for recognizing or honoring DNT signals, we do not respond to them at this time.

9. Do United States residence have specific privacy rights?

if you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, ​Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information ​we maintain about you and how we processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have ​the right to withdraw your consent to our processing of your information. These rights may be limited in some circumstances by applicable ​wall more information is provided below.

Categories of personal information we collect

We have collected the following categories of personal information in the past 12 months:

identifiers: contact details, such as real name, alias, postal address, telephone or mobile, contact number, unique, personal identifier, online ​identifier, Internet protocol address, email address, and account name.

personal information as defined in the California customer record, statute: name, contact information, education, employment, ​employment, history, and financial information.

Protected classification characteristics, under state or federal law: gender, age, date of birth, race, and ethnicity, national origin, marital ​status, and other demographic data.

commercial information: transaction information, purchase history, financial details, and payment information.

Audio, electronic, sensory, or similar information: images and audio, video or call recordings created in connection with our business ​activities.

Sensitive personal information: citizenship, or immigration status, contents of email or text messages, drivers license, health, data, national ​origin, restore, ethnic origin, religious, or illogical, beliefs, Social Security numbers, sex, life, or sexual orientation and state ID card numbers.

We only collect sensitive personal information, as defined by applicable privacy laws, or the purpose allow by law or with your consent. ​Sensitive information, maybe use, or disclose to a service provider or contractor. For additional, specified purpose you may have the right to ​limit the use or disclosure of your personal information we do not collect a process, sensitive personal information for the purpose of ​inferring characteristics about you.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, ​or by phone or mail in the context of:

• receiving help through our customer support channels.
  
• Participation in customer surveys or contests; and
  
• Facilitation in the delivery of our services into respond to your inquiries.
  

We we will use and retain the collected personal information as needed to provide the services or for:

As long as the user has an account with us.

Your Rights

you have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline ​your request as permitted by law. These rights include:

right to know whether or not we are processing your personal data.

Right to access your personal data.

Right to correct in accuracy in your personal data

Right to request the decision of your personal data

Write to obtain a copy of your personal data you previously shared with us.

Right to non-discrimination for exercising your rights next line right to opt out of the processing of your personal data if it is used for ​targeted advertising or sharing as defined under California’s privacy law, the sale of personal data, or profiling and furtherance of decisions ​that produce legal or similarly significant effects also known as profiling

Depending upon the state where you live, you may also have the following rights:

right to obtain a list of categories of third parties to which we have disclosed personal data as permitted by applicable wall, including ​California and Delaware’s privacy law.

Right to obtain a list of specific third parties to which we have disclosed personal data as permitted by applicable law, including Oregon’s ​privacy law.

right to limit use and disclose of sensitive personal data as permitted by applicable law, including California’s privacy law.

Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature ​as permitted by applicable law, including what privacy law

How to exercise your rights

To exercise these rights, you can contact us by submitting a data, subject access request, by emailing us at hello at Medicaid Support or by ​referring to the contact details at the bottom of this document.

under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a ​request from an authorized agent that does not submit proof that they have validly authorized to act on your behalf, and according with ​applicable walls.

Request verification

upon receiving your request, we will need to verify your identity. Determine you are the same person, and whom we have information in our ​system. We will only use personal information provided in your request to verify your identity or authority to make a request. However, if we ​cannot verify your identity from the information provided already maintained by us, we request that you provide additional information for ​the purpose of verifying your identity and for security or fraud prevention purposes.

If you submit the request to an authorized agent, we may need to collect additional information to verify your identity before processing ​your request, and the agent will need to provide a written, signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection loss, if we declined to take action regarding your request, you may appeal our decision by emailing us ​at the email below. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of ​the reasons for the decision. If you if you appeals denied, you may submit a complaint to your state Attorney General..

California shine the light law

California civil code section 1798.83, also known as the shine the light law, permits, our users who are California residents to request an ​obtain from us once a year and free of charge, information about categories of personal information if any we disclose to third parties for ​direct marketing purposes and the names and addresses of all third parties which we shared your personal information in the immediately ​preceding calendar year. If you are California resident and would like to make such a request, please submit your request in writing to us by ​emailing us at the email listed below.

10. Sharing of mobile information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude, text ​messaging, originator, opt in data and consent; this information will not be shared with any third parties.

11. Do we make updates to this notice?

Yes, we will update this privacy. Notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to ​time. The updated version will be posted on our website at www.medicaid.support, at all times. You may obtain a copy of the privacy policy ​by visiting the site. The updated version is identified by the date listed at the top/beginning of the privacy policy.

12. How can you contact us about this notice?

If you have questions or concerns, would like to request a copy of your personal information, make corrections to your personal information ​or appeal an action regarding your request for information, please use the contact information below.

Email: hello@medicaid.support

Mail: 1887 Whitney Mesa Dr, #7577

Henderson NV 89014